Volkswagen Scrappage Scheme FAQ
Documents
What documents will I need?
For the Scrappage Scheme, you will need your:
- V5C Vehicle Registration (Log Book)
- MOT Test Certificate
- Tax Disc
- Insurance
- Photo ID
If you have lost any of these documents or the information in them is not upto-
date you will need to get a replacement showing the correct details.
The Retailer may require further documentation if, for example, you also
require a finance deal to purchase the new vehicle.
What documents should the Retailer keep?
The Retailer should retain the V5C and the MOT Test Certificate when the old
vehicle is handed to the Retailer for scrapping. (If the old vehicle is to be
collected from your house by the Authorised Treatment Facility scrapping the
vehicle, the Retailer should take a copy of the V5C and the MOT Test
Certificate). When you do this, you should complete Section 9 of the V5C and
return it to the DVLA. The Retailer may wish to take copies of the other
documents.
What photo ID do I need to provide?
For the purposes of the scrappage scheme, the Retailer needs to satisfy
themselves that the person is who they say and is the registered keeper of the
old vehicle. A photo driving licence or a Passport is likely to be the most
convenient forms of ID to use for this purpose. The Retailer may require a
certain type of ID if, for example, you also require a finance deal to purchase
the new vehicle.
The Old Vehicle
PASSENGER CAR OR SMALL VAN NOT EXCEEDING 3.5 TONNES
Does the scheme only apply to cars?
No. Cars and vans not exceeding 3.5 tonnes are eligible (vehicle categories
M1 and N1 respectively).
What about my Reliant Robin, motor home or motorcycle?
No, only cars and light vans qualify.
Are electric vehicles included under the terms of the scheme?
Yes, providing the vehicle is a car or light van.
Can you trade an old car for a new van?
Yes. There is no restriction on a car being traded in to get a discount for a van
or vice versa.
Is there a limit to the number of cars/vans that a business or individual
can scrap as part of the scheme?
No, there is no limit to the number of times a business or individual can take
advantage of the scheme. However, only one scrappage subsidy can be
given per new vehicle, regardless of how many old vehicles are traded in
each time.
REGISTERED IN THE UK ON OR BEFORE 29 FEBRUARY 2000
How do I know whether my car was registered before 29 February 2000?
The date of first registration in the UK is shown in section 4 (B1) of the
vehicle’s registration certificate (V5C).
My car was manufactured before 29 February 2000 – is it eligible?
No. The vehicle must have been registered in the UK on or before 29 February 2000.
Will the age criterion for the trade-in vehicle change?
No, it will remain the same for the duration of the scheme - vehicles registered
in the UK on or before 29 February 2000.
My car was imported or is a left-hand drive model – is it eligible?
If the car was registered in the UK on or before 29 February 2000 then it is
eligible, provided all the other conditions of the scheme are met.
My car is registered in this country, I went to another country and then
came back to UK, is it valid?
If the car was registered in the UK on or before 29 February 2000 and is
registered in the UK now, then it is eligible, provided all the other conditions of
the scheme are met.
Are vehicles registered in Northern Ireland eligible?
Vehicles registered in Northern Ireland are UK registered vehicles and qualify
for the scrappage scheme, provided all the other conditions of the scheme are
met.
My vehicle was registered in Northern Ireland and subsequently reregistered
in Great Britain
For vehicles originally registered in Northern Ireland which are subsequently
re-registered in Great Britain (GB) it may not be apparent from the V5C how
long the vehicle has been registered in the UK, as the DVLA record only
relates to the period of registration in GB. The Retailer will need to satisfy
themselves that the vehicle meets the rules of the schemes by contacting the
DVA to confirm the date of first registration
Are vehicles registered in the Channel Islands or the Isle of Man
eligible?
No. The Channel Islands and Isle of Man are not covered by the scheme.
The vehicle has been registered to the British Armed Forces prior to the
August 1999 eligibility and re-registered as a private vehicle in the UK
after the 29 February 2000 – Is it eligible for the scheme?
The BIS Scrappage Team will check the registration with MOD.
REGISTERED WITH THE DRIVER AND VEHICLE LICENSING AGENCY
(DVLA) OR DRIVER VEHICLE AGENCY (DVA) IN YOUR NAME
I have a V5 log book - do I need a new style V5C?
Yes, you do. The old style log book has been invalid since 1 July 2005.
Are vehicles registered to businesses eligible?
There is no distinction between commercial or private buyers. Car Retailer’s
and vehicle manufacturers are not eligible.
The name on my V5C vehicle registration certificate has an incorrect
initial, a typing error. Must I get a new V5C before I can collect my new
car?
No, if it is only a minor error and you can provide supplementary ID such as a
photocard driving licence, gas or electricity bill, or council tax bill, which will
satisfy the Retailer that you are who you say you are, and that your address is
correct then there is no need to get a replacement V5C.If the Retailer is any
doubt, they will ask you to correct the relevant documentation.
I married within the last 12 months, does the fact I changed my name on
the V5C document mean that I do not qualify?
No. The V5C document should only show a change of name, but not a
change of keeper, and so is still valid under the terms of the scheme.
I’ve got married, divorced or changed name by deed poll recently and
changed my name but haven’t changed my name on the V5C?
You must ensure that all information on the registration certificate (V5C) is
correct and up-to-date and will need to apply to DVLA for a replacement
showing the correct details. DVLA aims to deliver a V5C to you within four
weeks of receiving your application.
I am married but continue to use my maiden name?
The old and new vehicles will need to be registered in the same name.
What do I do with the old V5C registration certificate?
When you trade in your old vehicle you should complete part 9 of the V5C and
return it to DVLA to notify them that you are no longer responsible for the
vehicle. The Retailer will then keep a copy of the V5C. The original of the V5C
goes with your car to the Authorised Treatment Facility where it will be
scrapped.
REGISTERED TO THE CUSTOMER CONTINUOUSLY FOR 12 CALENDAR
MONTHS BEFORE THE ORDER DATE OF THE NEW VEHICLE
What happens if the scrappage vehicle has been in the same family, at
the same address for over 1 year but the registered keeper has changed
from parent to child or husband to wife or vice versa, within the last 12
months?
If the name of the registered keeper has changed in the last 12 months then
the old vehicle would not be eligible under the scheme.
What happens if the vehicle to be scrapped is registered in my
spouse/civil partner’s name and they have died?
Where a bereaved spouse or civil partner shares the same address as the
person who was the former keeper of the car, the requirement that the old
vehicle must have been registered to the keeper continuously for 12 months
before the order date of the new vehicle will be cut to 6 months (on a rolling
basis). In addition to complying with other rules of the scheme, the bereaved would
need to produce an original or certified copy of their marriage certificate or
certificate of civil partnership and of their spouse/civil partner’s death
certificate for the Retailer to verify and copy. The date of 6 months would be on a rolling basis so that a bereaved spouse
who re-registered the car in their name in January 2009 should qualify in July
2009 and in February in August and so on. If you are in the situation covered by this change, you should check with your
Retailer whether the relevant manufacturer is participating in the scrappage
scheme and has now agreed to this change.
UK ADDRESS ON THE V5C REGISTRATION CERTIFICATE
Does the UK address on the old and new registration certificates need to
be the same?
Yes. The new vehicle must be registered at the same UK address as that at
which the old vehicle was registered.
I've moved recently but haven't changed the address on the registration
certificate?
You must ensure that all information on the registration certificate (V5C) is
correct and up-to-date and will need to apply to DVLA for a replacement
showing the correct details. DVLA aims to deliver a V5C to you within four
weeks of receiving your application.
CURRENT MOT TEST CERTIFICATE
Are cars with MOT test certificates which have recently expired eligible
for the scheme?
Yes, provided the MOT certificate has expired no more than 14 days from the
order date of the new vehicle. In such cases, you will need to make
arrangements with the Retailer for the collection of the old vehicle (as it could
not be driven on the public highway). The Retailer will also need to satisfy
themselves that the paperwork and the vehicle match, and are in order.
Why do I need an MOT if the car will be scrapped?
One of aims of the scheme is to get old cars off the road. If your car does not
have an MOT it is already off the road and is therefore not eligible.
Are MOT exempt vehicles eligible?
No. Vehicles must have a current MOT Test Certificate (or expired within 14
days of the order being placed). The only exceptions are for Hackney
Carriages and vehicles used on certain offshore islands (see below).
My old vehicle is a licensed taxi and is exempt from MOT testing?
The Retailer will ask you to provide documentation issued by licensing
authorities who are authorised to certify a Hackney Carriage vehicle’s
roadworthiness in lieu of a MOT certificate.
What happens if my old vehicle is only used on an offshore island and is
exempt from MOT testing?
Vehicles do not need an MOT if they are only used on GB islands that have
no road connection to the mainland. This exemption does not apply to cars
used on the Isle of Wight, the islands of Arran, Bute, Great Cumbrae, Islay,
Lewis, Mainland (Orkney), Mainland (Shetland), Mull, North Uist and Skye;
and light commercial vans used on the Isle of Wight, the Islands of Lewis,
Mainland (Orkney), Mainland (Shetland) and Skye. Vehicles that fall within this exemption will be eligible for the scrappage
scheme, providing the address of the registered keeper shown on the V5C is
within an exempt area, the registered keeper has made a declaration that the
vehicle is MOT exempt and is taxed and insured. As the vehicle cannot be
legally driven outside the island, arrangements may need to be made to
transport the car to the Retailer so they can satisfy themselves that the
paperwork and the vehicle match are in order.
TAXED AND INSURED
Does the tax disc (VED) have to be valid when the order for the new
vehicle is placed?
The vehicle tax requirement, like the MOT requirement relates to the date you
order your new vehicle, not the date of delivery. Your old car is still eligible for
the scheme if it has a current MOT, or the MOT for your old car has expired
within 14 days of the order. Similarly, it must have a valid tax disc or one that
has expired within 14 days of the order.
Does the Retailer need to keep the tax disc when I trade in my old
vehicle?
No, the tax disc should be returned to you so that you can claim a refund if
appropriate. To get a refund you’ll need to complete a V14 ‘Application for a
refund of vehicle tax’. Send the form and the tax disc to Refund Section,
DVLA, Swansea SA99 1AL. There is no need for the Retailer to retain your tax disc. It is not a requirement
of the scrappage scheme. The Retailer may wish to keep a copy.
WRITE-OFF
My car is a write-off; does it still qualify for the scheme?
Category A & B write-offs are not eligible.
Category D write-offs are eligible, provided it meets the registration, tax,
insurance and MOT criteria.
Category C write-offs before April 2003 are eligible, provided it meets the
registration, tax, insurance and MOT criteria.
What happens if my car is a Category C write-off after April 2003?
For cars designated category C write-offs after April 2003, if the car has a
Vehicle Identity Check (VIC) marker on it, it will need to pass a VIC test, and
have a replacement V5C issued, before it can be eligible for the scheme. The Retailer will need to contact VOSA (Vehicle and Operator Services
Agency) on 0300 123 9000 to find out whether there is a VIC marker on the
car. If there is, then you will need to arrange to have VIC test carried out on the car. This can be done at one of VOSA’s 57 VIC testing stations
nationwide. The charge for the test is £41 or £50 if the test is carried out, outof-
hours. If the vehicle passes the test, a VIC Pass Certificate (VIC20) will be issued.
You should then apply to DVLA for a replacement V5C using a V62
application form. All V5Cs issued following a VIC pass are annotated
“Accident damaged and/or substantially repaired; identity checked on
dd/mm/yyyy”
The VIC scheme only applies to vehicles in vehicle category M1.
What happens if my car is a Category C write-off after April 2003 but a
VIC marker has not been set?
The Retailer will need to check with VOSA that a VIC Marker has not been
set. If the Retailer is satisfied that there is no VIC Marker, the vehicle is
eligible providing all the other criteria of the scheme are met.
How can I check the write-off category of my vehicle?
You will need to use a commercial vehicle check company such as Experian;
HPI; Carweb and CDL Vehicle Information Services. These companies obtain
vehicle information from a variety of different sources and charge for their
services. DVLA is unable to provide any information on the write-off category
of a vehicle.
STATUTORY OFF ROAD NOTIFICATION (SORN)
My vehicle has been declared SORN, is it eligible?
No, one of aims of the scheme is to get old cars off the road. If a SORN has
been made then the vehicle, by definition, is already off the road, and is not
therefore eligible.
My vehicle has been declared SORN, can I still qualify?
Yes, you have the option of getting it taxed, MOT’d and insured in order to
qualify.
I have to wait 2 months for my new car, and the MOT on my old car
expires next week, should I get a SORN while I wait for my new car?
Once you have ordered your car, you should SORN your vehicle if it is going
to be more than 14 days between the expiry of the MOT and the delivery of
the new vehicle or buy a new tax disc. Once you make a SORN you must
keep your vehicle off the public road as you will be committing an offence if it
is used or parked on the public road. You will need to make arrangements
with the Retailer for your old car to be collected once the new one is
delivered.
If I keep my old car off the road without a SORN, who will pay if I am
fined?
While you remain the registered keeper of the vehicle you are responsible for
any fines.
CHERISHED NUMBER PLATES
What do I do if I have a cherished number plate?
You should not sell or otherwise dispose of a vehicle until the cherished
registration number has been transferred to another vehicle, or placed on
retention, and a replacement V5C has been received. If you dispose of your
vehicle prior to this, entitlement to display the registration number will be lost.
The Scrapped Vehicle
Can I scrap my old vehicle before ordering a new vehicle from the
Retailer?
No. The old vehicle must be disposed of by the Retailer
Can I scrap my old vehicle after ordering a new vehicle from the
Retailer?
No. The old vehicle must be disposed of by the Retailer
Should the scrapped vehicle be shown as a part exchange on the
invoice?
The scrapped vehicle should have no financial value and does not need to be
shown on the invoice.
Do I need to wait until my new vehicle is delivered before scrapping the
old vehicle?
No. The old vehicle can be scrapped at anytime after the order is placed.
However, should you decide to cancel your order for the new vehicle after the
old vehicle has been scrapped and a Certificate of Destruction issued you will
no longer have a vehicle eligible for the scrappage scheme to trade in with
another Retailer.
What happens if my car is involved in an accident and written-off after I
have placed my order for the new car?
Providing all the criteria of the Scrappage Scheme were met when the Order
was placed, including that the old vehicle was MOT'd, taxed and insured and
not a total write off, the transaction can proceed and the vehicle will remain
eligible. You will need to notify your insurer in the normal way but will need to
retain possession of both the vehicle and the V5C. The Retailer will need to have satisfied themselves that the old vehicle qualified at the time of the order
and was written-off after the Order was placed. The Retailer will need to
arrange for it to be scrapped by an Authorised Treatment Facility and a
Certificate of Destruction issued.
What happens if my car is stolen and recovered burnt-out after I have
placed my order for a new car?
Providing all the criteria of the Scrappage Scheme were met when the Order
was placed, including that the old vehicle was MOT'd, taxed and insured and
not a total write off, and where the burnt out car can be shown to be the same
as that offered at the time of Order and is now physically present to be
scrapped, the transaction can proceed and the vehicle will remain eligible.
The Retailer will need to satisfy themselves that the recovered vehicle is one
and the same as that offered at the time of order and in the log book ie doing
a physical check of the chassis number. The Retailer will also require a copy
of the Police Crime Number to confirm that the vehicle was stolen after the
Order was placed. The Retailer will need to arrange for the old vehicle to be
scrapped by an Authorised Treatment Facility and a Certificate of Destruction
issued.
What happens if my car is stolen and not recovered?
You will not be able to proceed as you need to be in possession of the old
vehicle for it to be traded-in with the Retailer and then scrapped and a
Certificate of Destruction issued.
Can I remove anything from the vehicle before it is scrapped?
Only personal accessories can be removed. Vehicles have to be complete,
including tyres and battery (and no additional waste added).
I'm a scrap Retailer, can I be registered to receive scrap cars?
You need to be licensed as an Authorised Treatment Facility (ATF) by the
environment agencies in order to treat End of Life Vehicles (ELVs). If you are
already an ATF, there is no need to register separately.
New Vehicle
Are there any restrictions on what consumers can buy?
The new vehicle must be a brand new UK-specification vehicle only ie not
previously registered and/or grey import, but can include left-hand drive
vehicles that meet UK specifications. There are no models of car or van
excluded from the scheme as long as they are below 3.5 tonnes, and supplied
by a manufacturer participating in the scheme.
Can manufacturers/Retailer’s decide which cars are exempt from the
scheme?
No they cannot exclude models. There is nothing to stop them from providing
additional incentives for models they particularly want to sell.
Is there any limit on how long a motorist has to own the new car after
they’ve traded their old one in?
No, there is no limit.
Are their restrictions on the time allowed from ordering the vehicle to
taking delivery?
Yes, the new vehicle has to be delivered within four months of the order being
placed. This is because the scheme is time limited with a fixed budget.
Retailer’s will let you know if the required vehicle cannot be delivered within
this timeframe and discuss alternatives with you.
From what price should the £2000 scrappage incentive be deducted?
The £2000 should be taken off the “On the Road Price”, that is the full price of
the vehicle including factory fitted extras, number plates, vehicle excise duty,
registration fee, published delivery charge and VAT. This should be shown on
the customer invoice “below the line” as a £1,000 discount from the
manufacturer and a £1,000 discount from HM Government ie it should be
shown as part payment of the invoiced price.
Financing
How are financing deals covered under the scheme?
Financing deals are eligible where the customer will ultimately own the new
vehicle and where the Registered Keeper’s name and address appears on the
new vehicle registration certificate. The scrappage incentive should not form
part of financing arrangements or be used as a deposit. Leasing and contract
hire packages are ineligible.
Can the new vehicle be paid for by an individual third party ie someone
other than the registered keeper of the new vehicle?
Yes, a third party can pay for the new vehicle, for example a spouse or parent
buying a car for their partner or child. In these cases, the third party making
the payment, should be shown on the invoice in addition to the person
acquiring the vehicle ie the registered keeper.
Can the third party be a company?
Yes, if the vehicle is registered to an individual person but the finance is being
paid for by their company, for example someone who is self-employed. Again
in these cases, the third party making the payment, should be shown on the
invoice in addition to the person acquiring the vehicle ie the registered keeper.
If the third party is a company providing a leasing or contract hire package
where the ownership rests with the leasing or contract hire package company
or a company providing any other financial scheme where the customer and
keeper will not ultimately own the new vehicle and/or where the registered
keeper's name and address does not appear on the new vehicle registration
certificate then that would be ineligible.
Can the new vehicle be paid by finance arrangements in the name of a
third party other than the registered keeper?
Yes, providing it is not a leasing or contract hire package where the ownership
rests with the leasing or contract hire package company or any other financing
arrangement where the customer and keeper will not ultimately own the new
vehicle and/or where the registered keeper's name and address does not
appear on the new vehicle registration certificate. Again in these cases, the
third party making the payment, should be shown on the invoice in addition to
the person acquiring the vehicle ie the registered keeper.
Some providers of financing packages will require the new vehicle to be
registered in the same name as appears on the finance agreement. Where a
finance provider insists that a new vehicle is registered in the same name that
appears on the financing agreement (and that is not the keeper of the old and
new vehicles), then this arrangement would not qualify under the scrappage
scheme. Consumers can choose the most suitable finance package for their
circumstances.
Supplementary Note for Manufacturers
In terms of Offer Letter, the Department considers "purchased" in this sense
as relating to the acquisition of title, rather than payment of consideration.
The Retailer will have to ensure that, even where person B is paying, the
contracts still show that person A ie the Registered Keeper of the Old and
New Vehicle is taking title to the New Vehicle.
Are motability customers eligible?
The same rules apply to motability customers as for other financing deals
under the scheme. Motability customers are eligible where they are buying the
vehicle on Hire Purchase terms and appearing as the registered keeper on
the new vehicle registration certificate.
Scrappage Scheme offers
Click here to view our current Volkswagen Scrappage Scheme special offers. Alternatively, if you have any remaining questions regarding the Scrappage Scheme, then please do not hesitate to contact us today.