London Volkswagen Dealer
Customers comments over the last 5 days
- The service I received was very good, I didn't feel too pressured to purchased. The staff responded to all of my calls and emails promptly, with the vehicle arriving quicker than expected.
Miss H - Hampstead
- They have efficient and friendly staff. They are very courteous and all our needs were met.
Mrs L - Hampstead
- It was quick, straightforward and to schedule. There were no problems. The salesperson, Wolfgang, was brilliant. He was polite and nothing was too much trouble. My previous experience three years ago was brilliant but this time was outstanding.
Miss P - Hampstead
- I'm a long-standing customer and they always treat me well
Mr P - Hampstead
- The car salesman, Stephen Carter was fantastic throughout the whole process. If he wasn't there then I might not have bought a car from you as he was so easy to deal with.
Miss S - Hampstead
- The people were very helpful. They offered lots of information. The information was clear and easy to understand.
Mr DS - Southgate
- The staff were very knowledgeable, responsive to our needs, efficient and attentive overall. We visited other retailers but found them to be the best, Riyaz the salesperson was very helpful.
Mr H - City
- The salesman, Stephen Kersting, was great. He was very honest and open. Everything was done in a timely and professional manner.
Miss S - City
- There was a friendly service. They did what they said they would without having to refer back to me. They completed the work ahead of schedule
Mrs D - Hampstead
- There was a friendly service. They did what they said they would without having to refer back to me. They completed the work ahead of schedule.
Mr G - Hampstead
- They did the job well. The assistant was very helpful and it was good customer service overall.
Mr B - Hampstead
- When I got there, there was someone there to deal with me. They took the car and then rang me at half past 10 in the morning, so I was only halfway through the morning without my car. When I went to pick it up, the paperwork was dealt with immediately. I was able to pick up the car quickly, and it was efficient and effective.
Mr S - Southgate
- It was a very good experience, everything was done really well. Anything that's happened to the car has been perfect, there's been nothing wrong. The service is alright; top class. I'm very happy.
Mr K - Southgate
- It doesn't cost me anything as it's on a payment plan. The work is always well done and the car is cleaned when I get it back inside and out, it's very nice.
Mr U - City
- I am always satisfied with them and the staff and how they treat you. I have been going there for ten years. The level of customer service is outstanding.
Miss C - City
- Brilliant customer service, great communication, very helpful staff, a total pleasure to deal with.
Miss J - Old Kent Road
- They were extremely helpful and went beyond the norm. When I asked if I could pay for a valet they said they'd do that anyway. It was lovely to turn up to a hoovered car. Also, the lady who dealt with me was extremely helpful. I've bought Volkswagens for years and I will continue to do so because I think you get what you pay for and all of the service experience is brilliant.
Mrs H - Old Kent Road
Alan Day Volkswagen are an approved VW dealer based in London. We stock the complete range of new Volkswagens including the VW Passat, VW Polo, VW Golf and VW Fox.
As approved Volkswagen dealers, Alan Day also stock a wide variety of used Volkswagen cars.
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