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Leave a review

Great Service 10/10!

We purchased a car from you guys just last week , we consider ourselves extremely lucky but you should too by having such a great salesman and a really nice guy as well in Paresh Thakore.

Nothing is/was any trouble to him and had a call today from him today re log book and is kindly sending us a video showing us how to do something in the car we were unsure of. ...

Janice Ryan

Excellent

Took two goes at the fix on two different days but finished job is excellent.

Mark Grffin

Very Satisfied!

Very satisfied with this repair booking at every stage, from making the appointment, to handing over the car, to being kept in touch with progress, work and costs, to picking it up in pristine condition.
Thank you!

John Eidnow

Brilliant!

Brilliant service, Marco in sales, Lee Pereira and the manager Anthony are super.
Will recommend and always come again.

Ismalia Olakisan

Positive Experience

I came to Alan day in new Southgate to find a second car for myself and was pleasantly surprised with the service I was given by Paresh Thakore, the way I was dealt with was fantastic and I couldn't be more happy with the car I have. Customer service by Paresh was impressive and the process was short and sweet having found a car that suited me the first day I came to you. ...

Naomi Davies-Ahmed

Good service kept up date with information on car. Chris was really good.

J Cook

Overall very happy with the service it was quick an easy. Just want to say a really big thank you too all.

Muhammed Abdul Munim

Impressed!

I was very impressed with your service. The car was picked up in time & brought back to me in well in time. Thanking you again for your service.

Hardip Ahluwalia

I've used your services (at Southgate) 3 or 4 times I think.  Always a pleasure to deal with, no fuss, reliable, very easy to schedule an appointment.

Roger Maidment

Car picked up punctually and returned immaculately. Discovered additional item necessary that meant the car had to be retained for one further night, but going even more smoothly after service.

Mr H Thomas

Professional and Efficient!

Service is invariably excellent - very professional and efficient.

Jonathan Cooklin

Excellent!

Excellent and friendly service. Job done and completed in 3 hours and car cleaned to brand new. As a first time customer here I will definitely come back.

Niel Hawthorne

Excellent Service!

Excellent service, loved the service video. Thank you

Helen Newman

Smooth, efficient, reassuring, friendly service experience from beginning to end. Thanks

Georgia Miller

This was my first time using Alan Day Volkswagen. I chose to have the service done on my VW up! there because it was close to where I work. In the past, with other dealers I have always wondered if they actually did any work on my car. My experience at Alan Day was different: what I noticed straight away was that the name of the person who worked on my car was at the top o...

Richard Walker

10/10

Really happy with the customer service 10/10.

Miss M Neaimi

Impressed!

You guys are the best! I'm amazed by how good your service, prices and communication are and every time I use you I'm always impressed.  This time our representative was Laura and she's a credit to the team.  Efficient, responsive, intelligent, informed, proactive and communicative - I can't fault her. Having said that everyone I've ever dealt with is just t...

Inaam Hussain

Extremely Satisfied!

Polite and excellent service, with comprehensive description of work carried out. Appreciated call to update me on progress, as well as video-guide from technician showing me action points on the car. Extremely satisfied overall and would thoroughly recommend Alan Day Southgate.

Hans Rutlin

Excellent!

I only had the £20 check carried out on my car as it is not due for a service for about 4000 miles but we are going on holiday in 2 weeks time. The check was just what I needed and to supply a cleaning kit and clean the car included in the price was excellent. Thank you

Mr I Fairfax

Always excellent expert servicing and friendly helpful staff at Alan Day.

Richard Starling

Very smooth process throughout. Excellent service.

Robin Stevens

Fantastic experience from start to finish. Timely pick up of vehicle and drop off.

Gary Wallace

Friendly and Helpful!

The staff at Alan Day Hampstead are all very friendly and helpful. Thank you

Miss Treadwell

Very smooth, efficient and convenient.

John Tusa

Very Happy!

Mr R Sher

Very Good Service!

Very good service the staff have been very good over the years and I am very pleased with all the services overall.

Mr Traylen

Very Helpful!

I have always found the service department at Alan Day Hampstead very helpful and they always offer a good service.

Mrs Jo Keddie

Very Good!

Very good service as usual!

Mr P Haines

Great Company, Great People!

Regardless of what Alan Day sell, and the brand VW is second to none, Alan Day as a company is the best one in its sector I know. The staff at the Hampstead site are professional, courteous and welcoming.  Their aim obviously is to sell their services, whether on the sales or maintenance side, but they combine this with old fashion attributes of integrity and making e...

Deborah Eleanor Bell

Professional!

The whole process from beginning to end was very professional, friendly and efficient.

David Brilliant

Extremely Helpful!

The whole team who dealt with my car were extremely helpful and are a credit to Alan Day.

Paul Morrison

Excellent Service!

Always get an excellent service!

Remi Desouza

1st Class Service!

With the 1st service due, the leasing company asked me if I had a dealership preference. I recall buying a Golf from Alan Day, about 20 years ago, receiving very good service, so I specified your organisation.

I arrived at the scheduled time, yesterday and was greeted in the reception area by a very kind young lady, who showed me to the Service Dept. There, your ...

Daniel Woodruffe

Outstanding Service!

Really appreciated the video health check of the vehicle - very unique! Full service from beginning to end was outstanding. No issues with not being offered alternative travel as would be using DLR to work.
Have already recommended to colleagues about the service done. Will be speaking to the sales-team the next time I'm looking to upgrade.

Thanks again.

Richard Hollingworth

Very Satisfied!

Very satisfied with aftercare service.

Neil Beeharry

Excellent Service!

The service was excellent in every aspect and we shall certainly recommend Alan Day to our friends and use your service again next year. Thank you!

John Morris

Goof Experience!

Overall a good experience - I have been using Alan Day for a number of years. I do like the new video and email service information - much easier and helpful. Thanks.

Thomas Brooks

Good Service!

I have been bringing my car all sort of service since 2006 and I have always received good service and support..... That's why I keep coming back!

Mr A Ajayi

Great Service!

Great service, very professional and my MOT was done very quickly. I have been having my Caravelle serviced here since I bought it and will not move elsewhere as long as the level of service is maintained. Good work thank you and keep it up.

Fraiser Godfrey

Professional and Helpful!

Professional & helpful staff. Kept informed when the unexpected happened.

Hazel Fraser

Thank You!

Thank you to Lamar and Alan Day for making my annual visit trouble free and easy. My car is OLD - X registration but I love 'her' dearly and Alan Day keeps my aged Beetle on the road for me - long may that continue!

Mrs J Addison

Excellent!

Excellent, no issues, no problem and nice coffee.

Amanda Lester

Best Customer Service!

Best customer service, I will recommend to all my friends and family.

Mr Sarbaz Mohammed

Great Customer Service!

Great customer service, I was kept updated at all times.

Mr J Hussain

Excellent!

Excellent, professional and reasonably priced service!

Russell O'Halloran

Very Satisfied!

Very friendly and professional staff. Very satisfied and will be coming back, thank you.

Miss Andrea Fabregat

Great Customer Service!

Thanks for the great service and expert advice, keep up the good work.

Great customer service is a deciding factor for me when buying into a brand. This service experience will keep me buying VW's from Alan Day.

Christon Allette

Polite and Helpful!

I was very grateful to the team for fixing my car at such short notice. Everyone seemed polite and helpful, thank you.

Mr W. Kitchener

The staff were amazing!

Yolande Mackafui

Thank You!

I actually enjoyed (for the first time) taking my car into a garage to have it fixed !!
Such a genuine group of people who really look like they cared, Thank you.
For a woman who normally dreads garage interactions, I have to praise you all. Chris kept me informed all the way and I took away a cleaner, well running car and was even given directions on how to ge...

Sarah Jenkins

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